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ChargeBack

About

Independent help for people navigating fraud aftermath

ChargeBack exists because the moment after discovering fraud is confusing, emotionally raw, and full of bad advice — including from an entire follow-up industry of fake recovery services. We provide something narrower and more honest: structured assessment, organised evidence, and clear documentation.

Principles

How we decided what this company should be

Honesty before revenue

If a case is not viable, we say so at the assessment stage — before money changes hands, not after.

Evidence over emotion

Fraud recovery marketing preys on hope. Our work products are documents, analyses, and prepared submissions that stand on evidence.

Right channel, right professional

Banks decide disputes. Courts issue orders. Police investigate crimes. Lawyers give legal advice. Our job is to make your case as clear and complete as possible for whichever of them you approach — and to refer you onward when they are the better route.

No false authority

We never imply regulatory power, law-enforcement partnership, or special access we do not have. Any claim about ChargeBack you cannot verify on this site should be treated as suspicious.

Who we are

Real people, accountable for your case

Legitimate investigators are findable and named. Here is who is behind ChargeBack.

Hektor Lahi

Managing Director

Hektor leads Mayfairs Law Limited — the SRA-regulated firm that operates the ChargeBack service — and oversees case assessment, documentation, and client care. He is a solicitor regulated by the Solicitors Regulation Authority (SRA).

View profile

Scope and limitations

What we are — and what we are not

  • ChargeBack is not a bank, cryptocurrency exchange, regulator, or law-enforcement agency.
  • ChargeBack cannot guarantee the recovery of any funds.
  • ChargeBack cannot reverse blockchain transactions.
  • ChargeBack cannot freeze bank or exchange accounts.
  • ChargeBack cannot issue court orders, seizure orders, warrants, or subpoenas.
  • The ChargeBack service is case assessment and documentation, not court representation or regulated financial advice; regulated legal work, where needed, is handled by Mayfairs Law Limited under its SRA regulation.
  • Outcomes depend on the facts of each case and on decisions made by independent third parties.

Company information

Legal name
Mayfairs Law Limited
Company number
Company No. 11938271
ICO registration
ZB290495
Registered jurisdiction
England and Wales
Registered address
59 Cranbrook Road, Ilford IG1 4PG, United Kingdom
Email
support@charge-back.uk
Telephone
+44 7822 017135
Office hours
Monday – Friday, 9:30 am – 5:30 pm

You can verify Mayfairs Law Limited — the firm behind ChargeBack — on the UK Companies House register using the company number above, and on the SRA register. We do not display any registration, membership, certification, or badge we cannot back up — if another website or caller quotes ChargeBack details you cannot find on this page, do not rely on them.

Read the legal disclaimer

Regulatory position

ChargeBack is operated by an SRA-regulated law firm

ChargeBack is a trading name of Mayfairs Law Limited, a firm authorised and regulated by the Solicitors Regulation Authority (SRA no. 660599) and registered in England and Wales (company no. 11938271), at the registered address shown above.

Our Managing Director, Hektor Lahi, is a solicitor regulated by the SRA. Through the ChargeBack service we provide fraud case assessment, investigation, tracing, and documentation support — these are not, in themselves, reserved legal activities.

Where your matter needs regulated legal advice or court representation, that work is carried out by Mayfairs Law Limited under its SRA regulation, or you may instruct an independent lawyer of your choice. You can verify the firm directly on the SRA register.

Verify on the SRA register

Why ChargeBack

Built around honesty, evidence, and clear communication

We would rather tell you an uncomfortable truth on day one than sell you false hope for months.

Clear and realistic assessments

We tell you what the evidence supports — including when the honest answer is that we cannot help.

Evidence-first methodology

Every finding traces back to a document, a record, or a transaction you can point to.

Secure data handling

Minimal collection, encrypted transfer, restricted access, and defined retention.

International case awareness

Cross-border payments, foreign platforms, and multi-jurisdiction trails are the norm in modern fraud, not the exception.

Transparent deliverables

Defined documents with defined scopes — you always know what you are paying for.

Compassionate client communication

Fraud is stressful. Expect plain language, patience, and zero judgement.

Security and privacy

Your case details are handled carefully

Fraud victims have already had their trust abused once. Our data practices are designed so it cannot happen here.

  • Data minimisation — we ask only for what the assessment needs
  • Encryption in transit for every form and document exchange
  • Restricted internal access to case information
  • Defined retention periods and deletion controls
  • We never request passwords, seed phrases, or one-time codes
  • We never sell client information
  • No case details or personal data in analytics events
Read the privacy policy

Start here

Start with a free, confidential consultation.

Tell us what happened. We will review the information and explain whether our services are relevant — and, if you choose to proceed, exactly what any investigation would involve and cost.

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